Contact RMA Support

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An RMA(Repair Merchandise Authorization) number is required before a Brook product can be returned for repair or replacement. Fill out the following form, and your request to have a damaged or defective product repaired will be sent to our support team for processing.

“*” Indicates mandatory fields

Buy from? (store name)*
Model of Product*
Detail description*
Upload picture 1. Back of the converter(label/round sticker) 2. Product problem 3. Purchase invoice/record (JPG, PNG, BMP, 1MB or less)	Select a file No file selected Select a file No file selected Select a file No file selected Select a file No file selected Select a file No file selected
Contact Information
Name*
Country*
Address
Tel*
E-mail*
Verification code*
	I have read and understand the RMA requirements and instructions as outlined in Return and Exchange Process*