language

Contact Us

Technical Support & RMA

Need help with your Brook product? Fill out the form below and our support team will assist you with troubleshooting. If the issue cannot be resolved, we will guide you through the RMA process for repair or replacement.

“*” Indicates mandatory fields

Product & Issue Details

Buy from? (store name) *

Model of Product *

Detail description *

Upload picture *

1. Back of the converter(label/round sticker)
2. Product problem
3. Purchase invoice/record
(JPG, PNG, BMP, 10MB or less)

Select a file

No file selected

Select a file

No file selected

Select a file

No file selected

Select a file

No file selected

Select a file

No file selected

Contact Information

Name *

Country *

E-mail *

Verification code *

I have read and understand the RMA requirements and instructions as outlined in Return and Exchange Process*

Products

Shop

Support

Company

Brook Service

3F., No.121, Jian 8th Rd., Zhonghe Dist., New Taipei City 23585, Taiwan

Tel: +886-2-6620-2225 #361｜Fax: +886-2-6620-2226｜Business Hours: 10:00 AM to 6:00 PM (GMT+8)