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FAQ

  • Q11.How do I cancel all the turbo settings?

    1. Hold down PS + SHARE/ SELECT, the converter LED turns red.
    2. Hold down SHARE + OPTIONS or START + SELECT to cancel all the turbo settings
    3. Press PS to exit setting, the converter LED turns back to blue.

  • Q12.How do I cancel single turbo setting?

    Hold down PS + SHARE/ SELECT to enter setting mode (converter LED turns red), then don’t press SELECT/SHARE, just press the button you
    want to cancel turbo, then press START/OPTIONS to store the setting ; finally press PS to exit seting mode(converter LED turns back to
    blue)

  • Q13.How do I cancel all remap settings?

    1. Hold down PS + OPTIONS/ START, the converter LED turns red.
    2. Hold down SHARE + OPTIONS or START + SELECT to cancel all the turbo settings
    3. Press PS to exit setting, the converter LED turns back to blue.

  • Q14.How do I cancel single remap setting ?

    Hold down PS + OPTIONS/ START to enter setting mode (converter LED turns red), then don’t press SELECT/SHARE, just press the button you
    want to cancel remap, then press START/OPTIONS to store the setting ; finally press PS to exit seting mode(converter LED turns back to
    blue)

  • Q15.You can know more about Brook on some popular social medias ! Come to join us !

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Can't Find What You Need?

If none of the situations apply to you, contact your local distributors who will help you troubleshoot or fill out a technical support form so that we can help you find the best solution.

Browse the List of Distributors so that they can help you with troubleshooting.
RMA Location
If troubleshooting is unsuccessful, please fill out a technical support form.
Technical Support

3F., No.121, Jian 8th Rd., Zhonghe Dist., New Taipei City 23585, Taiwan

Tel: +886-2-6620-2225 #361|Fax: +886-2-6620-2226|Business Hours: 10:00 AM to 6:00 PM (GMT+8)

Copyright © Zeroplus Technology Co. Ltd All Rights Reserved. Brook is the registered trademark of Brook Design, LLC.