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FAQ

  • Q1.Other Technical Questions - UFB-UP5

    Q: Can I use UFB-UP5 with other Brook fighting boards?

    A: 

         UFB-UP5 can be used with Universal Fighting Board, PS4+ Audio Fighting Board , PS3/PS4 Fighting Board

          PS3/PS4 Fighting Board Plus at the momentOther fighting boards are not supported.

     

    Q: I cannot use it on PS5, I have made sure all the wires are connected correctly

    A: 

       1. Make sure you have updated the firmware of your fighting board.

       2. UP5 is fighting board, it's mainly for playing fighting games.

           If you want to play other types of games, chances are they don't work.

           You can try to switch to LS mode to see if it works.

       3. If it still doesn't work after trying 1 and 2, the board may be defective

Can't Find What You Need?

If none of the situations apply to you, contact your local distributors who will help you troubleshoot or fill out a technical support form so that we can help you find the best solution.

Browse the List of Distributors so that they can help you with troubleshooting.
RMA Location
If troubleshooting is unsuccessful, please fill out a technical support form.
Technical Support

3F., No.121, Jian 8th Rd., Zhonghe Dist., New Taipei City 23585, Taiwan

Tel: +886-2-6620-2225 #361|Fax: +886-2-6620-2226|Business Hours: 10:00 AM to 6:00 PM (GMT+8)

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