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FAQ

  • Q1.Firmware Update - PS3PS4 Fighting Board Plus

    Q: Which firmware do I need to download to use?

    A:   It's actually the same as the PS3PS4 Fighting Board, it's the enlarged version.

          So please download the PS3PS4 Fighting Board firmware.

          

     

    Q: I don’t know how to do firmware update, how can I do?

    A: There’s firmware update guide for you to download and read.

         You can download it from Brook’s official website.

         Go to “Support è Download”

         Brook’s official website download page: http://www.brookaccessory.com/download/

     

    Q : I have some problem with firmware update.

    A : Should you have any problem, please try the troubleshooting methods as below :

    1. Disconnect, reconnect and retry
    2. Switch another USB port and retry
    3. Use another PC and retry
    4. Restart PC and retry
    5. Restart firmware and retry
    6. Use another controller and retry
    7. Shorten cable length/Use another cable and retry
    8. Make sure you download the correct file
    9. If you have installed ZeroPlus Driver before, remove it and retry
    10. Disable antivirus and retry
    11. Run the program as administrator
    12. Use VPM and retry.

         If you have tried all the methods above and your problem still exists, log on to Brook’s official website, go to “Contact us” for assistance.

     

    Q : Do I need to do firmware update if there's new release ?

    A : As long as you can use the converter without any problem, you don't have to do firmware update.

     

    Q : What should I pay attention to for firmware update ?

    A: 

    1. Firmware update must be done on a PC, it cannot be done on a console.
    2. Operate it on desktop PC. For laptop, please connect your laptop to power supply.
    3. Do it on Windows 7(and above) or Mac.
    4. Disable antivirus when operating.
    5. Don’t remove the converter while update is running.
    6. Make sure the PC has smooth internet stream

     

    Q : I try to update the firmware for my fighting board , It keeps giving me the message

    " Downlaod file failed  " and "The remote server returned an error: 227 " ,  What can i do ?

    A : 

        Unzip password : Brook    

    https://drive.google.com/drive/folders/1QNKgdkOAXpM3H7enRJuWFm0ALu8a_Y1R?usp=drive_link

  • Q2.Defective - PS3PS4 Fighting Board Plus

    Q: Neither the console nor the PC recognizes the board.

    A: If none of the methods below helps, the board can be defective.

        1. Try other usb cables

        2. Go to Devices and Printers on PC(Windows10) to see if the board is recognized

  • Q3.Other Technical Questions - PS3PS4 Fighting Board Plus

    QI have a Fighting Board PS3PS4 Plus, and I don’t know how to connect, what can I do ?

    A: Please log onto Brook’s official website to see how to connect each cable and pin.

        Fighting Board PS3/PS4 Plus : http://www.brookaccessory.com/detail/68501645/

     

    Q: Does J1-2 have the same function as J1 ?

    A: Yes, they are for power. You can choose either one of them for power.

     

     

    Q : Installation Dimensions

     

    PS3PS4 Plus : 

     

    UFB-UP5 : 

Can't Find What You Need?

If none of the situations apply to you, contact your local distributors who will help you troubleshoot or fill out a technical support form so that we can help you find the best solution.

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Technical Support

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