• Q1.Compatibility - Ras1ution 2

    Q : How do I know if Ras1ution 2 is compatible with my reacing wheel ?

    A : Before purchase, you can log on to Brook’s official website to see if your racing wheel is listed in the compatibility list. Compatibility list is in the product introduction page.

    The list indicates the racing wheels that have been tested to be compatible with Ras1ution.

    For those racing wheels which are not listed may be incompatible or not be tested yet.

    You can go to Contact us for assistance or suggestion.

    Or, you may search over the internet for other players’ experience.

  • Q2.Firmware Update - Ras1ution 2

    Q: I don’t know how to do firmware update, how can I do?

    A: There’s firmware update guide for you to download and read.

         You can download it from Brook’s official website.

         Go to “Support è Download”

         Brook’s official website download page: http://www.brookaccessory.com/download/


    Q : I have some problem with firmware update.

    A : Should you have any problem, please try the troubleshooting methods as below :

    1. Disconnect, reconnect and retry
    2. Switch another USB port and retry
    3. Use another PC and retry
    4. Restart PC and retry
    5. Restart firmware and retry
    6. Use another controller and retry
    7. Shorten cable length/Use another cable and retry
    8. Make sure you download the correct file
    9. If you have installed ZeroPlus Driver before, remove it and retry
    10. Disable antivirus and retry
    11. Run the program as administrator

         If you have tried all the methods above and your problem still exists, log on to Brook’s official website, go to “Contact us” for assistance.


    Q : Do I need to do firmware update if there's new release ?

    A : As long as you can use the converter without any problem, you don't have to do firmware update.


    Q : What should I pay attention to for firmware update ?


    1. Firmware update must be done on a PC or the app, it cannot be done on a console.
    2. Operate it on desktop PC. For laptop, please connect your laptop to power supply.
    3. Do it on Windows 7(and above) or Mac.
    4. Disable antivirus when operating.
    5. Don’t remove the converter while update is running.
    6. Make sure the PC has smooth internet stream
  • Q3.Defective - Ras1ution 2

    Q : My Ras1ution 2 used to work perfectly, but now it doesn’t seem to work anymore, it seems to be defective.


    1. Please make sure you have followed firmware update guide to do firmware update first.
    2. Check if there's any change to your gamimg environment.
    3. Make sure the screen can turn on when it is plugged to console/PC.
    4. Contact your original place of purchase for assistance.
    5. For further assistance, please log on to
  • Q4.Other Technical Questions - Ras1ution 2

    Q : What are USB 1 and USB 2 for on Ras1ution 2?

    A : 

        1. USB 1: For connecting racing wheel

        2. USB 2: For connecting controller. If there's OS update with the console, and there's trouble using it, please connect an official controller so that you can use it again. Or, if there's new launched console, you can also connect its official controller for lead.

                         Other accessories such as pedal/ handbrake may be added in the future, it may also need to plug to usb 2 to use


    Q : I can also update the firmware of Ras1ution 2 via the Ras1ution 2 app ?

    A : Yes, you can. But it may take some time since it udates via Bluetooth.


    Q : What is the difference between Ras1ution 2 and Ras1ution ?

    A : Ras1ution 2 adds to support PS5.

         If you want to play racing games on PS5, you need to buy Ras1ution 2.


    Q : My wheel is listed in the compatibility list, I'm sure it's compatible, but it doesn't work.

    A :

         1. Make sure you choose the proper mode for using on different console

         2. For using on PS, it is necessary to press the PS key to log in first.

             Make sre you press PS to log in to use.

             Please check the mapping table to see the mapping of your wheel.

         3. For using on Switch, make sure you have turned on Pro Controller Wired Communication



    Q : Can I use accessories such as pedals/ handbrake from differnt brand/model together with my wheel?

    A : No, it is suggested to use the original accessories with the wheel together.

         Mixed use is not guaranteed to work.

Can't Find What You Need?

If none of the situations apply to you, contact your local distributors who will help you troubleshoot or fill out a technical support form so that we can help you find the best solution.

Browse the List of Distributors so that they can help you with troubleshooting.
RMA Location
If troubleshooting is unsuccessful, please fill out a technical support form.
Technical Support

3F., No.121, Jian 8th Rd., Zhonghe Dist., New Taipei City 23585, Taiwan

Tel: +886-2-6620-2225 #361|Fax: +886-2-6620-2226|Business Hours: 10:00 AM to 6:00 PM (GMT+8)

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