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FAQ

  • Q91.Other Technical Questions - PS3 to PS4

    Q : Does it work with wireless controllers ?

     

    A : Brook converter is Bluetooth wireless connection.

          Playstation 3 controller is Bluetoorh wireless connection; therefore, it can be used wirelessly.

     

    Q : What is the difference between A1 and the original version?

     

    A : First of all, you can check the label on the back of the converter.

         If there's an A1 on the label, that is the A1 version.

         If there isn't, it is the original version.

         

         A1 version is the newer version since some elemenrs has changed.

         The controller compatibility has little difference, please refer to the product page for more information.

         Except compatibility, other functions are the same as the original one.

     

    Q :  My Brook converetr with Racing Wheel to ps4, the PS and X button works when hooked to PS4, but the racing wheel and pedals  not functioning , what can i do ?

    A :   

          1. Update the SteeringWheel firmware. 

          2. Make sure it recognize “ G29 ”device in Device and Printers on PC.

          3. Make sure the game you play fully supports G29.
              If the game itself doesn’t fully support G29, some functions may be invalid.

     

       

  • Q92.Other Technical Questions - PS3PS4 to NEOGEO mini

    Q : Does it work with wireless controller?

    A : Brook converter is Bluetoorh wireless connection. As long as the controller has built-in Bluetooth, it can be used wirelessly. Note that it needs to be used wired for the first time.

     

    Q : How to switch between NEOGEO mini mode and Xinput mode ?

    A : When the converter is plugged to PC/NEOGEO mini,

          1. Hod down START/OPTIONS + Up for 3 seconds è to NEOGEO mini mode

          2. Hod down START/OPTIONS + Down for 3 seconds è to Xinput mode

     

    Q : Why doesn’t my PS4 controller LED turn on when I want to use it wirelessly?

    A

         1. If there’s no reaction with the controller, it has not been connected successfully. Please connect your controller to the converter again.

             After making sure it works wired, unplug it, wait for about 10 seconds, and press the PS key to pair the controller with the converter.

           The controller LED should turn on.

       2. If there’s reaction with the controller, then the controller LED can somehow be switched off.

            Please follow the instruction below to turn it on:

            a. Hold down PS + SHARE/ OPTIONS/ START/ SELECT, the converter LED turns red.

            b. Hold down all □△╳○, and press PS, and release all of the button, the controller LED should turn on

     

    Q : How do I cancel all the turbo settings?

    A:

          1. Hold down PS + SHARE/ SELECT, the converter LED turns red.

          2. Hold down SHARE + OPTIONS or START + SELECT to cancel all the turbo settings

          3. Press PS to exit setting, the converter LED turns back to blue.

     

    Q : How do I cancel single turbo setting?

    A: Hold down PS + SHARE/ SELECT to enter setting mode (converter LED turns red), then don’t press SELECT/SHARE, just press the button you want to cancel turbo, then press START/OPTIONS to store the setting ; finally press PS to exit seting mode(converter LED turns back to blue)

     

    Q : How do I cancel all remap settings?

    A:

         1. Hold down PS + OPTIONS/ START, the converter LED turns red.

         2. Hold down SHARE + OPTIONS or START + SELECT to cancel all the turbo settings

         3. Press PS to exit setting, the converter LED turns back to blue.

     

    Q : How do I cancel single remap setting ?

    A : Hold down PS + OPTIONS/ START to enter setting mode (converter LED turns red), then don’t press SELECT/SHARE, just press the button you want to cancel remap, then press START/OPTIONS to store the setting ; finally press PS to exit seting mode(converter LED turns back to blue)

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Technical Support

3F., No.121, Jian 8th Rd., Zhonghe Dist., New Taipei City 23585, Taiwan

Tel: +886-2-6620-2225 #361|Fax: +886-2-6620-2226|Business Hours: 10:00 AM to 6:00 PM (GMT+8)

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