FAQ

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : I can't use my converter with my racing wheel, how can I do?

A : Please try to do the (For SteeringWheel) version firmware update, 

     Remember to tick the Controller Compatibility Update box before tapping START.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.

Q : How do I know if the converter is compatible with my controller/stick ?

A : Before purchase, you can log on to Brook’s official website to see if your controller/stick is listed in the compatibility list. Compatibility list is in the product introduction page.

The list indicates the controller/stick that have been tested to be compatible with the converter.

For those controller/stick which are not listed may be incompatible or not be tested yet.

You can go to Contact us for assistance or suggestion.

Or, you may search over the internet for other players’ experience.

Q : My controller/stick is listed as compatible in the compatibility list, but there's no respone when I use it.

A : Please try to do firmware update, and remember to tick the Controller Compatibility Update box before tapping START.

     If it doesn't help, please contact us for further assistance.