FAQ

Q : It can be paired before, but now It can't be paired anymore.

A : 

     1. Go to the Bluetooth Setting on your phone (not in the game), to forget/clear the device "Pokemon GO Plus".

         If you see multiple "Pokemon GO Plus", please clear all of them

     2. Then go back to the game to pair it again.

Q : It can't catch Pokemon nor collect items from Poke Stop automatically.

A : 

      1. Make sure you have enough red balls in your bag, it uses red ball to catch Pokemon.

      2. Make sure you have enough space for caught Pokemon.

      3. Make sure you have turned on the auto catch and auto collect function on Pocket Auto Catch.

      4. Make sure you have turned on "Nearby Pokemon" and "Nearby Poke Stop" in Pokemon GO Settings

      5. Make sure the internet stream is smooth.

      6. Make sure your speed is not too fast 

Q : Can I reset Watchic Lite?

A : Yes, you can.

      Instruction video: https://www.youtube.com/watch?v=8WkvevBaZLo

Q : Can I charge it with power bank?

A : Yes, you can.

Q : The screen seems to be malfunctioned, can it be repaired?

A : No, it can't.

Q : What does the app "Pocket Center APP " do with Watchic Lite?

A : 

     1. Update the firmware

     2. Time synchronization

     3. Other functions setting

     4. User manual

Q: When I turn off both "Auto-Cath" and "Auto-Catch New Pokemon", it still doesn't work properly.

　It won't collect items from PokeStops only, it keeps trying to catch Pokemon, What can i do? 

Ａ: 

   If you turn off “Auto Capture” and “Auto Capture New Pokémon,” the game will still detect Pokémon, and you can use the manual method to capture them once you encounter a new Pokémon, this function does not disable the capture , you can turn off "Identify Nearby PokéStops" and "Identify Nearby Pokémon" in the Pokémon GO.

 

Q: Why won't my Pocket Auto Catch connect after the Pokémon GO update (e.g., version 0.415.1)? Can this be fixed with a firmware update?

A: This connection issue is highly likely caused by changes to the hardware identification mechanism introduced in the recent official game update by Niantic.

Since Brook's Pokémon series products (such as Pocket Auto Catch and Auto Catch Light) are designed based on the original 1st-generation "Pokémon GO Plus (teardrop shape)" hardware framework, this specific limitation cannot be resolved via a product firmware update.

Users will need to wait for an official compatibility fix or adjustment from Niantic in a future game update. In the meantime, we recommend trying the temporary workarounds below.

Step 1: Hardware Reset

Perform a hardware reset on your device. Please note: Do not attempt to connect immediately after resetting.

• Reset Guide Video: https://www.youtube.com/watch?v=8WkvevBaZLo

Step 2: Complete Bluetooth Connection Reset

1. System Settings: Go to your phone's "Settings" > "Bluetooth" and select "Forget this Device" for all devices named "Pokemon GO PLUS".

2. Restart Phone: Fully restart your smartphone.

3. Close Background Apps: Ensure that Brook companion apps (Pocket Center or Auto Catch Carry) are completely closed and not running in the background.

4. In-Game Reset: Open the Pokémon GO game, go to Settings > Connected Devices and Services > Accessory Devices, and tap the triangle icon (▲) next to any existing device to remove it.

5. Re-pair: Lightly press the button on your Brook device, check if a new device appears in the game's available devices list, and tap to reconnect.
    

Step 3: App Reinstallation or Downgrading (For Android)

• Reinstall the Game: Uninstall and reinstall the game. For Samsung users, try downloading the game from both the "Galaxy Store" and "Google Play Store", as compatibility may vary between the two.

• Sideload an Older APK (Android Only): If the latest version completely blocks the connection, you can try downloading the previously working version 0.413.2 APK from a trusted third-party platform (such as Uptodown APP Store) to manually install (sideload) it. If successful, remember to disable the "Auto-update apps" feature in your app store to prevent automatic updates.

Q : It ran out of battery so I charged it of course, but that didnt work , I cant charge it anymore, what can i do ?

A :

1. Pull the strap off at the button end and check for the charging metal connector.
2. When connecting, make sure the metal connector on the wristband is properly and securely connected to the USB charger.
3. Charge for 30 minutes and check for the charging symbol.